50 Avenue Road, Mosman, NSW, Australia, 2088

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Payment for shipping will be
collected with the purchase. This price will be the final price for the shipping costs to the customer.

Which payment methods are accepted in the Online Shop?

We accept payment like bitcoin ,Apple pay, Pay id, Paypal E- Transfer and many more 

How long will delivery take?

Typically, all orders are shipped out via USPS within 24-48 hours after payment has processed. We work normal business hours M-F. Our official policy is to allow up to 72 hours for fulfillment to give Simple time to process all orders during periods of higher volume.

What exactly happens after ordering?

After placing an order, the process typically involves: order processing (verifying details, updating inventory), picking and packing the items from the warehouse, assigning a shipping carrier, labeling the package, and finally, delivery to the customer’s address; you might also receive order confirmations and tracking updates throughout the process

Do I receive an invoice for my order?

Yes, you should typically receive an invoice for your order, which is a document detailing the items you purchased, the total cost, and payment information, usually sent via email after your order is completed and delivered.

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